Interested in our Zero Standing Charge product?
Benefit from our Zero Standing Charge product, which removes the separate daily standing charges that are associated with business energy contracts.
Zero Standing Charge, Zero Carbon Energy
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Switching FAQs
Who is the Zero Standing Charge product suitable for?
For any business that doesn't want to pay a standing charge (also known as non-energy charges), especially those that operate seasonally or with temporary operations. Opting for our Zero Standing Charge product means you avoid paying for electricity during the periods when you’re not using supply.
What type of business can apply for the Zero Standing Charge?
Our Zero SC product is available to any business with a non-half hourly electricity meter and with an annual usage of up to 25,000 kWh. To be checked upon contract application.
Why should I opt for a renewable product?
Renewable energy means you'll be powering your business with clean energy, from sustainable sources including wind, solar and hydro. So a big step towards reducing carbon emissions. We also issue green credentials to promote your commitment to clean energy and even directly fund the planting of 10 trees through our global reforestation partner Ecologi.
What's involved in the switching process?
Once your application has been accepted, we will send you a welcome pack by email within 48 hours. This confirms your chosen product, supply information and payment plan. Then, as you approach your start date, we will contact you to obtain your first meter reading. This is important as it means we can start to bill you accurately for your service.
How soon can you switch my supply?
For electricity or gas, the earliest timeframe for switching supplier is approximately 5 working days, subject to approval and credit check. If you’re still in contract or have an outstanding balance with your previous supplier there is a chance they may object to your application. If this happens, we’ll let you know.
Will you credit check my business?
All businesses will be credit checked and require a minimum credit score of 21 or above, 1 year of established trading and no CCJs. If a trading entity cannot be located or your credit score is lower than 21, then we will currently not be able to provide you with an energy quote.
Will there be any disruption to my supply?
Your electricity supply won’t be affected by switching to SmartestEnergy Business. We’ll take care of everything and make our best endeavours to ensure your switch goes ahead on the target date agreed on your contract. Occasionally existing suppliers may object to your switch, for example if there is an outstanding balance with them. In the unlikely event this happens, we’ll be in touch to notify you and will reattempt the switch on the proposed target date.
Small-medium business
If you're a small-medium business, you're in the right place.
Am I a small-medium business?
- < 300,000 kWh annual volume
- < £50k annual spend
Existing small-medium business customer?
Large business
If you're a generator or a commercial and industial (C&I) business you should visit our SmartestEnergy Limited website.
Am I a large business?
- 300,000 kWh+ annual volume
- £50k+ annual spend
Existing large business customer?